Fault with non-emergency reports sent through online reporting forms

Police Scotland is aware of a fault which has resulted in enquiries and reports sent through our non-emergency online reporting forms not being received.

It has been established that a problem at a third party which hosts the Police Scotland website has led to messages sent between 3pm on Wednesday, 31 August and 6am on Thursday, 1 September not being received at service centres.

Messages have been received as normal since 6am on Thursday and there is nothing to suggest an ongoing fault.

Assistant Chief Constable Emma Bond said: “I would encourage anyone who sent a message through our online reporting forms during this time to resubmit them if you have not received a response.

“This can be done online or by calling Police Scotland on 101. In an emergency situation you should always call 999.”

Vision 2030 Web 442X294px 15020 24 Ca (1)

Safer communities, less crime, supported victims and a thriving workforce. Read about our 2030 vision and three-year plan.

Police Scotland support those who wish to become police officers, special constables or police staff by hosting various online and in-person recruitment events throughout the year.

BSL Domestic Abuse Feature Article 14944 T3 AR

Worried that your partner or the partner of someone you know might have an abusive past? You have the #RightToAsk. Domestic Abuse is everyone’s business. Information now available in BSL.

If you've reported domestic abuse, rape or sexual crimes to us, we'd appreciate your feedback on the service we provided.

Police Scotland has been working to make its websites more accessible - read our accessibility statement.

Your Police Survey Featured Bnr 13991 T1 24 AR

Help shape policing in your local area.

Fault with non-emergency reports sent through online reporting forms

featured

more features