More Information
Bogus callers & rogue traders are cunning, creative & very convincing.
Anyone can be fooled. These people are professional con artists, don’t be embarrassed about reporting if you fall victim to these criminals.
Doorstep Checklist
If in doubt; keep them out
LOCK, STOP, and CHECK
- LOCK - Keep front and back doors locked
- STOP - Don’t open the door until you have checked through a viewer or window to see who is there
- CHECK - Only let callers in if they have an appointment and you have confirmed they are genuine. Always ask for ID
VERIFY that the person at your door is genuine. ID cards can be faked - close the door and, rather than phoning the number on the trader’s ID card, look up the company’s number on their official website or in an official phone directory to check their identity. Legitimate traders will be happy to wait while you perform these verification checks.
Remember to be on your guard if requested for personal or financial information over the phone or online, and be wary of mail scams (if it looks too good to be true, it probably is). Scammers can appear incredibly legitimate no matter what approach they use.
Call 101 to report any suspicious activity. If you feel scared or threatened call 999 and ask for the police.
More information and safety advice on doorstep crime can be found here.
Who can help me?
Police Scotland work in partnership will all of the follow organisations, please these website and the information contained in the resources for more help and advice:
- For free message alerts from key information providers regarding incidents and crime prevention in your area, go to Neighbourhood Watch Scotland
- Get to know some of the most common fraud techniques in The Little Book of Big Scams
- Want advice on your consumer rights? Contact Advice Direct Scotland on 0808 164 6000
- Are you a victim or witness to a crime looking for free, confidential support? Call Victim Support Scotland on 0800 160 1985
- To report a matter to Trading Standards call 0808 164 6000
- Report scammers and fraudsters ANONYMOUSLY at Crimestoppers
- Care and Repair Scotland offers help and advice on assisting the aged and disabled to feel safe and secure in their homes
- For safety advice and to request a free fire safety visit Scottish Fire and Rescue Service
- The Telephone Preference Service can help cut out unwanted sales, spam and scam phone calls