Provision of Reports
How to submit a request
Police Scotland aim to deal with all information requests as quickly and efficiently as possible. We require the information listed below to progress your request:
- Your Reference Number
- Your Clients Name and address
- Date and location of incident
- Clients Vehicle Registration Mark
- Your Payment Reference Number * this must include your customer reference number*
- Claims handler name
- Email address to which report has to be returned.
All Requests must be sent via email to the following email address:
CJSDCrashEnquiries@scotland.police.uk
Postal Requests will not be accepted.
All reports will be issued via Egress for Security and Data Protection Purposes.
Reports will not be issued in any other format and you should ensure the contact email address you provide can access Egress prior to submitting your request
For more details on Egress and how to set up an account or seek advice with an email you have received please visit Support | Egress Software Technologies
Fees will apply to all requests as detailed in the table below:
|
ITEM |
Fee from 1 April 2024 |
|
Supply of Abstract of Road Traffic Collision Report. This is a non-refundable administration fee. Fee charged per request. |
£125.50 |
|
Supply of Abstract of Crime Report.
This is a non-refundable administration fee. Fee charged per request |
£125.50 |
|
Supply of Occurrence Report (Reports which are neither criminal nor a Road Traffic Collision) |
£125.50 |
|
Precognition Interview (per officer)
A non-refundable administration fee of £125.50 will be retained in event of the precognition being cancelled before interview has taken place or the request being withdrawn. |
£206.00 |
|
Supply of Photographs CD per Disk / PDF document |
£28.00 |
|
Supply of Video/DVD This service has been discontinued at present. |
|
|
Crash Investigation Accident Report |
£592.50 |
|
3D Construction |
£818.50 |
|
Supply of Plans |
Charges will depend on the type of service provided and equipment used |
Making a payment
We only accept online payments.
Bulk payments are not accepted – you must make a single payment for each request.
Our bank details and the information that requires to be referenced on every online payment is as follows:
|
Bank: |
Royal Bank of Scotland |
|
Sort Code: |
83-06-08 |
|
Account No: |
21156259 |
|
Reference No: |
Payment/Claim Reference Number *This must be quoted on all correspondence |
How to request a refund
With regard to Abstract Reports please note that the fee is a search fee and will not be refunded. In the event no report or information is held we will provide an official No Trace outcome response.
With regard to Precognition Interviews an administration fee of £125.50 will be retained in event of the precognition being cancelled before interview has taken place or the request being withdrawn.
If you would like to request a refund please email:
CJSDCrashEnquiries@scotland.pnn.police.uk
We require the information below to process any request for a refund:
- Your Reference Number
- Fee Paid
- Date of Payment
- Reason for Refund
- Your Bank Name
- Your Bank Address
- Your Sort Code
- Your Account Number
The following information is required for international transactions only:
- IBAN Number
- BIC (SWIFT) Number
