Victims and witnesses
We have standards of service for victims and witnesses. This provides information of your rights if you are a victim and what you can expect as a victim or witness. We will:
- Discuss with you how you will be kept informed of progress in your case
- Explain how we will deal with your case and what we may ask you to do to help us
If you are a victim of certain crimes you will have the option to let officers know whether you want a male or female officer to interview you.
We will try to meet your request wherever possible.
We will consider your particular needs. We will then, with our partners, try to ensure your needs are met.
If you are a victim of crime, we will ensure you receive a Victim’s Care Card.
This will provide you with the details of your enquiry officer (person investigating the crime). It will give you details of the crime you report. It will also give you information on how you can access victim support and the Scottish Government’s Victim’s Code.
Police Scotland will ensure victims and witnesses have fair and equal access to services. We will make sure they're treated with dignity and respect at all times.
This is regardless of background, age, disability, gender, gender reassignment, race, nationality, religion, belief or sexual orientation.
Additional support can also be provided. Any reasonable adjustments can be made to make sure you have access to information and support services.
Police Scotland will work together and in partnership with victim and witness support organisations. We will make sure the best service possible is given.
Related links
- Victim Support Services
- Police Scotland VIPER page
- Victim Support Scotland
- Standards of Services for Victims and Witnesses
- Access to Information
- How can we provide the best support to people affected by crime?
- MyGov.scot, Victims Code for Scotland
- MyGov.scot, Further advice for Victims and Witnesses
